Privacy Policy
Last updated: July 25, 2026
This Privacy Policy explains how AIHerf, Inc ("AIHerf," "Company," "we," "us," or "our") collects, uses, shares, and protects information when you use https://aiherf.com (the "Service").
By using the Service, you agree to the collection and use of information described in this Privacy Policy. If you do not agree, do not use the Service.
Information We Collect
Account and profile information
When you create an account, subscribe, request support, or contact us, we may collect your name, email address, login credentials, organization details, billing status, support messages, and other information you choose to provide.
Usage and device information
We may collect browser type, device type, operating system, referring pages, features used, IP address, approximate location derived from IP address, timestamps, logs, and diagnostic data.
Product and project data
When you use the Service, you may submit domains, keywords, URLs, prompts, reports, project names, saved searches, or other data needed to provide AIHerf features. We use this data to operate the Service, generate results, maintain history, troubleshoot issues, and improve product quality.
Cookies and analytics
We use cookies and similar technologies where needed to authenticate users, maintain secure sessions, remember preferences, prevent abuse, and operate the Service.
Optional PostHog product analytics and masked session replay remain off unless you explicitly enable them in the app. The app records this choice locally and on your account. A missing or declined choice keeps optional analytics disabled. Sensitive form inputs are masked when replay is enabled.
How We Use Information
We use information to:
- Provide, operate, secure, and maintain the Service.
- Create and manage accounts, organizations, sessions, and permissions.
- Process subscriptions, billing, and payments.
- Generate reports, searches, audits, and other requested outputs.
- Respond to support requests and communicate with users.
- Send service, security, billing, product, and policy updates.
- Improve performance, reliability, usability, and product quality.
- Detect, prevent, and investigate fraud, abuse, security incidents, and technical issues.
- Comply with legal obligations and enforce our Terms and Conditions.
We do not sell personal information.
How We Share Information
We may share information with vendors that help us operate the Service, including hosting, infrastructure, analytics, email, customer communication, billing, payment processing, security, AI, and SEO data providers. They may process information only as needed to provide their services, subject to their own legal and contractual obligations.
We may disclose information when reasonably necessary to comply with law, respond to lawful requests, enforce our Terms and Conditions, protect rights and safety, or address fraud, security, or technical issues.
If AIHerf is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to appropriate protections.
Data Retention
We retain information for as long as reasonably necessary to provide the Service, maintain records, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business purposes.
The app provides account export and deletion controls. Account deletion requires email confirmation and may require you to transfer workspace ownership or resolve an active subscription first. After confirmed deletion, we remove the local account and eligible workspace data.
We may retain limited records where required or permitted by law, including subscription, payment, refund, dispute, tax, accounting, fraud-prevention, and provider audit identifiers. These retained financial records are separated from deleted workspace content and are not used to restore product access. Backup copies may remain until their normal rotation completes.
Security
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No internet service can be guaranteed completely secure. Use a strong password, protect your credentials, and notify us if you believe your account has been compromised.
Your Choices and Rights
You may unsubscribe from marketing emails through their unsubscribe link or by contacting ceo@aiherf.com. We may still send transactional or administrative messages.
Depending on your location, you may have rights to access, correct, delete, export, or restrict certain personal information. Contact ceo@aiherf.com to make a request. We may need to verify your identity.
Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. You must be at least 18 years old to use the Service.
International Users
AIHerf is operated from the United States. If you access the Service from outside the United States, your information may be processed in the United States or other countries where our providers operate.
Third-Party Links
The Service may link to third-party websites, products, or services. We are not responsible for their privacy practices, content, or security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date above. Significant changes may also be communicated through the Service or email.
Contact
AIHerf, Inc
ceo@aiherf.com
https://aiherf.com